FAQ's

Delivering great tips and advice. Frequently asked questions about our exterior cleaning services across Somerset and Devon

What are the key things to consider when looking for a company to perform exterior cleaning services like pressure washing and gutter clearing on your property.

We have tried to answer as many questions as we can about what we do and how we do it.

What is the benefit of pressure washing?

Homeowners and business owners who regularly maintain their homes and businesses by doing a good job of having them pressure washed can prolong their lifespan. Our highly-trained and licensed technician will come prepared with the best in professional equipment and products to tackle any of your pressure or power washing needs.

Why should I hire a professional to do pressure washing when I can do it myself?

Our professional pressure washers are able to remove all dirt from you driveways, patios, decking, brick walls. We also clear up all the mess meaning we will leave you completely clean and clear.

If I've never had my siding soft washed, what should I expect?

We use a low-pressure cleaning method known as "soft washing" to apply a cleaning agent to your home finish with GK pro- using a test patch in a non conspicuous area. This cleaning agent will remove dirt and any stains associated with organic debris such as algae, mildew, and mold. 

To read more about our residential soft washing service click here

How often should I get my house cleaned?

Cleaning the outside of your house is just as important as cleaning the inside, giving you that much-coveted curb appeal. We recommend a yearly cleaning at the very least, but seasonal cleaning can be scheduled on a regular basis to maintain a great-looking year-round appearance. Chat with us to help determine the best cleaning plan for your home.

What is the benefit of gutter cleaning?

Our gutter cleaning service in Minehead, Somerset

In short it keeps rainwater away from your property, preventing, damage and damp.

From our experience we have seen the benefits of customised gutter cleaning and maintenance is significantly more effective when it comes to protecting your foundation and maintaining the beauty of your home.

Gutters exist to keep your foundations dry, but the environment works hard to cause damage to your home. Professional gutter cleaning can save the day. Our gutter sucker can prevent debris-clogged gutters from causing rot in your fascia boards and water damage to your foundation.

Can you repair gutters?

Basic repairs only. For example if the gutter needs to be clipped back in to an existing clip we can happily do so. We do however hold no liability for an damage to the gutters or your property due any assistance we have supplied. We will of course advise you of any issues that need to be addressed and get permission prior to any additional help of this type.

Can you clean my gutters if I have gutter guards?

Yes, we can remove the guards and replace once cleared or cleaned

Do I need to do anything to prepare for your window cleaning services?

We will need access to the property and if required access to your water

Are you able to reach windows that are multiple stories high?

Yes. We have a range of professional equipment including water fed poles.

In addition to the windows, can you also clean the frames, sills, tracks, and screens?

Yes absolutely. We can provide a quote for this when we arrive or prior to our visit

How long does it take to clean my windows?

Depending how many windows you have an the equipment needed to reach them window cleaning takes roughly 15-30 minutes.

Must I get both the exterior and the interior of the windows cleaned?

We do offer both internal and external window cleaning , but not compulsory to have both.

How much do your services cost?

What if I am not fully satisfied with your services?

Please let us know if there is an issue, we will be more than happy to rectify to reach a  good customer satisfaction.

Are your chemicals safe for my home and family?

Chemical are safe once dry, if any chemicals we use are harmful, we make sure to let you know to keep pets and children away. When treating the roof, we block of water buts to prevent contamination.

Do you have an ongoing maintenance program?

We can offer tailor made regular maintenance programs to fit your needs and requirements.

Can you clean hard-to-reach areas?

Yes. We have long ladder and also use a scaffolding tower to perform jobs. Please contact us if you have any specialist requirements

Do you perform commercial services?

Commercial Pressure Washing in Somerset & Devon

Yes. We offer a range of commercial services from clearance work to pressure washing and window cleaning.

If you would like a quote please contact us and we can do an onsite assessment of the work that needs to be done. All our services are available for commercial properties including:

  • Driveway pressure washing
  • Decks & Fences pressure washing
  • Patio pressure washing
  • Walkways & Path pressure washing
  • Playground pressure washing
  • Retaining wall pressure washing
  • Exterior render pressure washing
  • Gutter cleaning and clearing
  • Roof moss removal
  • Glass building and conservatory pressure washing

Call us on 07964 136 255 for a FREE QUOTE or contact us here

Do you carry insurance?

We hold public liability insurance up to £1,000,000

Can I be invoiced, or do you require payment at the time the service is completed?

We can produce an invoice once work is completed, however a 20% deposit is required at the time of booking and we ask that you make us aware of this during the initial call.

What forms of payment do you accept?

We take Bank transfer, cheque or cash.

Do I need to be home if the work is only for the outside?

No, but access to water and electric may be required, depending on the job.

What do I need to do to prepare for the visit?

Ensure areas are clear or if assistance is needed, please let us know.

What happens if it rains the day of my service?

If bad weather occurs, we may need to re-schedule, but we will keep you informed at all times.

Can I add services at the time of my initial service?

Just let us know and we will try our best to accommodate this.

May I request a specific time?

Yes, we are happy to arrive at a time that suits the customer.

What time will the work crew arrive?

We usually aim to start at 9am.

Can you move furniture in preparation for performing your services?

Yes we are happy to accommodate this.

If I have used your services in the past, are you able to provide the same service?

Yes, we keep the record of all our jobs and can look up the services that were previously performed for you. However we cannot guarantee that pricing will be the same, so please request an updated quote on the services you are looking for.

Do you use my water?

Yes, we do. Please make sure taps are in working order on the service date.

Do I need to be present when the work is done?

No, you do not need to be at the property for any exterior work. However we will need full access or be provided with access information for the home or business. We will contact you during the job if we have any questions.

Do I need an appointment for a service assessment or FREE QUOTE?

Possibly. Some services we are able to give a price without looking at the job, but for more in detail services, Yes an in person assessment is required.

Trust us to clean those tough to tackle areas

Thanks to professional grade equipment, customisable solutions and an amazing team that takes satisfaction in a job well done, we are able to produce stunning results.

From worry free gutter cleaning to damage free pressure washing our range of exterior cleaning services will keep your home clean and clear from unwanted debris and rubbish whilst preserving the life of your home.

Our commitment to our customers

We guarantee an honest reliable and affordable service

We only use safe treatments and cleaners on your property

Damage free pressure washing services

Only professional grade equipment used

Fully insured + Fully licensed as a waste carrier

Every Quote is FREE

Always clean & uniformed team

Our affordable professional exterior cleaning services

Get a Free Roof &
Gutter Cleaning Quote Today

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